Privacy Policy
Protecting your personal and service data with enterprise-grade standards.
HasVolt Privacy Policy
Operated by Hasan Smart Electrical Solutions (HSES)
Effective Date: 24 July 2026
Version: 1.0
Introduction
Welcome to HasVolt. This Privacy Policy explains how HasVolt (operated by Hasan Smart Electrical Solutions) collects, uses, stores, and protects your information when you use our website, contact us, or book electrical services. We are committed to protecting your privacy and handling your personal information responsibly.
Information We Collect
Personal Information
- • Full Name
- • Mobile Number
- • Email Address (if provided)
- • Service Address & City / PIN
Service Information
- • Requested electrical service
- • Appointment details & Notes
- • Property type
- • Photos/Videos shared by you
Website Information
- • Browser & Device info
- • IP address
- • Pages visited
- • Date & time of access
How We Use Your Information
- • To process service requests and confirm bookings.
- • To contact you regarding service status and technician arrival.
- • To send quotations, BOQ estimates, and official GST invoices.
- • To maintain accurate service and warranty records.
- • To improve customer support and personalize your experience.
- • To comply with legal, tax, and regulatory obligations.
What We Do NOT Collect
Security Alert: HasVolt Security Standard
HasVolt never requests or stores sensitive financial credentials:
Security Note: HasVolt and its technicians will never ask for your OTP, UPI PIN, ATM PIN, or Card CVV over call, message, or in person. We only require contact details and service address for official records.
Data Sharing
Your information is handled with extreme confidentiality and shared only when strictly necessary:
- • Authorized Staff: For operational and support purposes.
- • Assigned Technicians: To reach your location and perform the service.
- • Legal Requirements: When mandated by government authorities or law.
We do not sell or rent customer data to third parties.
Data Security
We use reasonable administrative and technical measures to protect customer information against unauthorized access, loss, or misuse. This includes encrypted storage and secure communication protocols. However, no online platform can guarantee absolute security.
Data Retention
Customer information is retained only for as long as necessary for:
- • Service History & Warranty Records
- • Tax and legal compliance
- • Customer Support & Dispute Resolution
Records may be securely deleted or archived when no longer required.
Customer Rights
You have the right to access your personal information, correct inaccurate data, update contact details, or request deletion where legally permissible. To exercise these rights, please contact our privacy desk.
Cookies
HasVolt may use cookies or similar technologies to improve website performance, understand user behavior, and enhance your overall experience. You can manage cookie preferences through your browser settings.
Third-Party Services
Our website may integrate trusted third-party services such as Google Maps (for locations), Cloudflare (for security), and payment gateways.
These services have their own independent privacy policies which we encourage you to review.
Children's Privacy
HasVolt services are intended for individuals capable of entering into a legal service agreement. We do not knowingly collect personal information from children.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices or regulatory requirements. The latest version will always be available on our official website.
Article 13
Privacy & Data Support Desk
HasVolt Electrical Engineering Desk
Operated by Hasan Smart Electrical Solutions (Reg. No.: UDYAM-DL-10-0098630)