Customer Protection
& Safety Policy
Learn how to identify official HasVolt communications, verify technicians, protect your personal information, and recognize common scams.
HasVolt Protection & Safety
Operated by Hasan Smart Electrical Solutions (HSES)
Effective Date: 24 July 2026
Version: 1.0
Introduction
Welcome to HasVolt®, a professional electrical services brand operated by Hasan Smart Electrical Solutions. Your safety, privacy, and trust are our highest priorities. This Customer Protection & Safety Policy explains how to identify official HasVolt communications, verify our technicians, recognize fraudulent activities, and safely use our services. We encourage every customer to read this policy before booking a service or making any payment.
Information We NEVER Ask For
HasVolt Security Standard
HasVolt and its authorized technicians will NEVER ask for:
Security Alert: If anyone claiming to represent HasVolt asks for any of the above information, treat it as suspicious and contact us immediately through our official channels.
Information We Legitimately Require
To provide our services, we may request only the information necessary for booking and service delivery:
Official Communication Channels
Please communicate with HasVolt only through our verified official channels listed on our website:
Official Website
www.hasvolt.com
Phone Helpline
+91 83830 98574
Official WhatsApp
+91 83830 98574
Official Email
support@hasvolt.com
Social Handles
@hasvolt
HasVolt is not responsible for communication through unofficial numbers, fake websites, or impersonated accounts.
Employee Verification
Every HasVolt technician carries an official company identity card. Before allowing work to begin:
Step 01
Verify the employee ID card credentials.
Step 02
Match the employee photograph on the ID.
Step 03
Cross-verify through the HasVolt Helpline if in doubt.
Payment Safety
Payments should only be made through HasVolt's officially communicated payment methods. Never pay based on:
Payment terms follow the official Payment & Refund Policy.
Fraud & Scam Awareness
Customer Safety During Service
Keep children and pets away from the work area.
Do not touch exposed electrical wiring or DB boards.
Follow technician safety instructions strictly.
Inform technicians about existing electrical issues.
Inspect completed work before technician departure.
Reporting Fraud
If you believe someone is impersonating HasVolt or attempting fraud:
Protocol 01
Contact us immediately through official channels.
Protocol 02
Do not share any sensitive information or codes.
Protocol 03
Report cyber fraud to (cybercrime.gov.in).
Policy Updates
This Customer Protection & Safety Policy may be updated from time to time. The latest version published on the HasVolt website shall apply. We encourage regular review of this policy for enhanced safety.
Article 11
Protection & Safety Desk
HasVolt Electrical Engineering Desk
Reg. No.: UDYAM-DL-10-0098630
Protect Yourself
Never share OTP, UPI PIN, CVV, or banking passwords with anyone claiming to represent HasVolt.
Verify Before You Trust
Always verify technicians, payment requests, and communication through HasVolt's official channels.
Report Suspicious Activity
If something doesn't seem right, contact HasVolt immediately before sharing information or making any payment.